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| Seller's
Guide |
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1) How to Become a Seller |
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Listing a certificate for sale on our
site is easy! Click the "Sell" tab at the
top of our website and follow the steps to easily
list a certificate for sale on our site. If you haven't
sold with us before and we don't have a credit card
on file, we will require this for the protection of
our users however you will only need to complete this
process once. Please note that CertificateSwap.com
does not allow users to sell coupons, discounts, coupon
codes, or anything travel related (airlines, hotels,
or car rental companies). In addition, CertificateSwap.com
does not allow its members to sell partially used
paper certificates or merchandise credits. If the
certificate is a plastic giftcard and is transferable,
then yes you may list your remaining balance. We recommend,
however, that you first contact the store to verify
the exact amount available on the card. You
will often find a toll-free number on the back of
the giftcard which will allow you to verify the balance
prior to listing the certificate for sale. |
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2) Fees Charged |
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Listing a certificate on our site is
absolutely free and your certificate will remain listed
on our site until it either sells, or you manually
remove it. When the certificate does sell, we'll notify
you and ask you to confirm the transaction. You are
then assessed a 7.5% processing fee based on the certificate's
sale price (not its face-value). This amount
is subtracted from the amount credited to your account
after the transaction is complete. You will never
spend a dime out of your pocket on our service unless
a certificate is refunded to the buyer or there is
another problem with an order. |
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3) Managing Your Inventory |
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It's crucial that you keep us notified
of what certificates you currently have available
for sale. You may visit the My Account page on our
site (link at top right of our site) and click on
“Items for Sale” and then remove the certificate
from the list. There is no charge for this however
this will remove the certificate from our site and
should you wish to relist it, you must start over
from the "Sell" page. |
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4) Filling an Order |
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When a buyer purchases a certificate
you had listed on our site for sale, you will instantly
receive an email asking you to confirm the transaction.
Once you have confirmed the sale, you will be provided
with the purchaser's address and then be asked to
ship the certificate within 24 hours. If you, for
some reason, cannot ship their order within 24 hours,
then we ask that you "decline" the sale.
If you do not "confirm" the sale within
48 hours, the transaction will automatically be canceled. |
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5) When am I paid? |
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After you sell a certificate and the transaction has been completed (i.e., we received positive feedback from the buyer or 30 days has passed and the buyer has not left negative feedback - in that case you need to contact us and bring the issue to our attention by e-mailing: Info@CertificateSwap.com), the net amount consisting of the purchase price, less a 7.5% processing charge, plus 75 cents for shipping/handling reimbursement, is posted to your account. You will receive this amount in the “Cash Balance" listed on the My Account page on our site. You may then spend this amount on our site by purchasing the certificate of your choice or you may request payment, either by check or via PayPal, after your balance exceeds at least $25. There is a $2.00 processing fee for requesting a check or payment via PayPal. If you do not wish to "cash-out" your balance or spend it for a gift certificate on the site, you may use it to purchase a GiftBux Gift Certificate and then send it to a friend as a gift!
Note: We have put in place a 30-day cash balance payout waiting period, which adds an extra step towards protecting the rightful owners of the credit/debit cards used on the purchase side of any transaction!
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6) Spending Your Balance |
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When you wish to spend your balance
for a certificate on our site, simply proceed by adding
the certificate(s) you wish to purchase to your shopping
cart and then continuing through the checkout process.
When you reach the payment page, it will default to
your "Cash" account balance and if there
are insufficient funds in your account, it will then
prompt you for a credit card to cover the difference.
There is no need to "deposit" funds into
your account and we do not allow this. |
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